The Short type: if you are seeking an original engagement ring or unique anniversary gift, Leibish & Co. has a powerful inventory of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run company might operating online since 1998 with an individual touch which includes attained recurring company the world over. Leibish & Co. makes it easy purchasing free stones or to utilize their complimentary « Design yours » tool to take your own perfect little bit of jewelry alive. With many years of experience and good craftsmanship under the belt, Leibish & Co. is found on the verge of increasing their supply to watches as well as other accessories.
Whenever Leibish Polnauer launched his first internet based diamond business in 1998, it got nearly an entire day to upload a single picture and explanation to his website â but he had been a visionary which saw possible in the fledgling realm of ecommerce. « as he sees the possibility in a thought, he’ll try everything in his capacity to progress along with it, » mentioned Benji Margolese, Director of material advertising for Leibish & Co.
Leibish created a fruitful, family-run process with his wife and kids serving in authority roles. Obtained grown an effective web business with workplaces situated across the world. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gemstones which happen to be difficult to get in other places. The expensive diamonds are also conflict-free, and that’s an important facet for many consumers.
« men and women arrive at you since they seek out anything a tiny bit various, some thing more special than everyone provides, » Benji mentioned.
While Leibish & Co. offers top-notch traditional diamonds, the firm focuses on colourful, unique precious jewelry. When questioned exactly why the company has these types of a top consumer return rate, Benji easily pinpoints the reason.
« It is a mixture of exceptional items, great service, and jewellery created to the highest quantities of perfection, » the guy stated. « The jewelry we make is certainly not your everyday, mass-produced form of product. Every piece is tailor-made to perfectly suit the diamond or gemstone plumped for because of the client. »
A Family Affair With individual Service
Leibish & Co. is actually a genuine family members business, with Leibish’s household members playing crucial roles inside the business.
Leibish serves as creator and President associated with business, while their wife, Rosi, could be the business’ Events management. Their oldest daughter, Chavi, serves as the Lead Jewelry Designer â which can be a huge duty since custom jewelry makes up significantly more than 50% on the business’s company, Benji stated.
Leibish’s eldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate in the Gemological Institute of America, could be the main Diamond Buyer for organization. « Shmulik is actually, really, one of most talented shade diamond experts in the, » Benji said.
Leibish’s boy Itzik could be the business’s COO and runs the nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, will be the businesses CFO.
« among the longtime people in the group, I’m able to tell you that, though there is no relation, they consider myself, yet others, section of their family, » Benji mentioned. « We bring our own knowledge into company, but work together to consistently expand the firm. »
Clients are additionally handled like family members at Leibish & Co., where the business invests power into private solution and product sales. « If you have ever handled one particular representative, for instance, that is the exact same individual you certainly will usually cope with, no matter what you may be contacting or creating within, » Benji mentioned. « we do not believe in passing customers to different divisions when they have a question or particular issue they would like to deal with. »
Consumers result from all around the World
Leibish features many different sorts of customers: you can find people, just who primarily store through site, retailers, and the ones inside the trade company, which typically visit the business’s major practices in nyc, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are from U . S .. Their after that most popular market is actually Canada, with the United Kingdom, Australian Continent, Hong-Kong, together with rest of Europe.
Consumers at each stage of life shop at Leibish & Co., though most are amongst the years of 35 and 54, Benji said. Furthermore, the firm garners roughly 300,000 site visits monthly â and helps to keep a lot of their consumers coming back.
« With over a 70per cent return client score, we stay being among the most famous companies within our market, » the guy said.
Colorful Diamonds & Gemstones With a « Design Your Own » Option
Leibish & Co. holds top-quality jewelry, and maintains inventory mobility, particularly for web customers, Benji said. The firm offers countless free expensive diamonds and priceless gems, but the crucial goods are personalized jewelry creations.
« We hold a big collection of multicolor diamond and gemstone jewelry, with a few for the rarest tones actually viewed, » the guy mentioned. « we’re recognized best by our very own bread-and-butter services and products â yellow diamond and green diamond involvement rings. But we sell expensive jewelry of nearly every color, and priceless gemstones â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, too, but our expertise is in the realm of color. »
For customers who’ve anything in mind and want assist which makes it a reality, Leibish & Co. offers a « Design your » jewelry tool, which Benji stated is its most well known product.
« normally, when searching for a unique piece, people typically wish certain rocks and setting types they’ve currently fallen obsessed about, » the guy mentioned. The « Design yours » instrument enables consumers to build a bit by using the rock, setting, and metal of their option.
« it permits these to bring their own desires your â with the help of our expertise in craftsmanship, » Benji told united states.
Add-ons & unique using the internet Tools in Store for Leibish & Co.
whilst looks toward the long run, Leibish & Co. is actually gradually shifting toward higher-ticket products and item variety. The company seems comfortable branching off to new product lines as a result of the determination and love it relates to finest their existing productions.
« we’ve got mentioned adding a variety of extras â such as luxury watches, purses, and also pens, » Benji mentioned. « But we chose to hold back until we 1st perfected our main distinct product, and that’s diamonds. »
Leibish & Co. can also be researching ways to carry on refining its popular site, too. A proven way it plans to enhance its on line knowledge is through exposing enhanced real life features, which will offer digital buyers more of an in-store experience.
As a company featuring its sources in colorful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal business which views modification given that exclusion, perhaps not the guideline.